BPO, IT outsourcing and AI delivery for Germany, Austria and Switzerland
Ranked first of 30 BPO providers in Germany. Delivered from Europe.
Corpshore Germany is your contracting partner in Germany. Delivery is European and global, with German-language teams in Poland and Türkiye, GDPR compliant and at genuine depth.
Independently verified, not self-declared
First of 30, BPO in Germany
Second of 40, BPO in Europe
Fifth of 50, AI outsourcing worldwide
Client satisfaction
Contact centre uptime
Languages
Countries
Response to every enquiry
Three service pillars
Business process outsourcing
Customer service, back office, finance and multilingual support across voice, email, chat and messaging.
Explore the pillarIT outsourcing
Software engineering, cloud, cybersecurity and dedicated engineering pods, with particular attention to SAP.
Explore the pillarAI delivery
Data annotation, model evaluation, AI agents and support for AI Act conformity.
Explore the pillarWhere delivery happens
For each language and service: which country, whether in the EEA, and on what legal basis. In public, before you have to ask.
| Location | Region | Transfer mechanism | Language level | What this means for you |
|---|---|---|---|---|
| PolandBielsko-Biała, Katowice, Warsaw | EEA | No third-country transfer | B1 to C2 | Poland is inside the European Economic Area. No third-country transfer arises, and your data protection documentation needs no transfer mechanism for this portion. |
| TürkiyeAntalya, Izmir | Third country | Third-country transfer on the basis of the EU Standard Contractual Clauses between controller and processor. | B1 to C2 | Türkiye is a third country. The transfer is secured through the mechanism above, and your processing records and privacy notices are updated accordingly before go-live. |
| EgyptCairo | Third country | Third-country transfer on the basis of the EU Standard Contractual Clauses between controller and processor. | B1 to C2 | Egypt is a third country. The transfer is secured through the mechanism above, and your processing records and privacy notices are updated accordingly before go-live. |
| UzbekistanTashkent | Third country | Third-country transfer on the basis of the EU Standard Contractual Clauses between controller and processor. | B1 to C2 | Uzbekistan is a third country. The transfer is secured through the mechanism above, and your processing records and privacy notices are updated accordingly before go-live. |
Why Corpshore Germany
Corpshore Germany is your contracting partner in Germany. Delivery is European and global. German buyers work this out immediately, and the only variable is whether they learn it from us or from a gap in our account. So we say it in the first screen.
German-language delivery is at genuine depth and from inside the European Union where it matters. German is not a capability sourced through a partner but delivered from our own operations, with Poland as the intra-EU location, which avoids any third-country transfer. That distinction is commercially decisive for regulated buyers.
Our core is the Mittelstand. The German economy runs on medium-sized, internationally active companies that are chronically short of specialists and structurally underserved by providers built for enterprise procurement. A Mittelstand firm needing eleven people across German, English and Polish for order administration and technical support can neither buy that at a sensible price nor recruit it locally. That is exactly where we are strongest.
Industries
Fourteen industries, each with its own operational and regulatory demands.
Banking and financial services
Onboarding, financial crime operations and back office for supervised institutions, built for the BaFin outsourcing regime and the outsourcing register.
Insurance
Claims administration, policy and portfolio operations with adjudication authority retained by the insurer and documented works council involvement.
Automotive
Order management and call-off for internationally active suppliers, where a scheduling error is not administrative but a line stoppage.
Mechanical engineering and industry
Customer service and parts support for the Mittelstand, staffed by people who can read a parts diagram, not only speak the language.
Retail and ecommerce
Multilingual customer service with contractually defined surge capacity for the pre-Christmas peak and campaign windows.
Logistics and transport
Shipment tracking, customs documentation and scheduling with validation at data ingestion rather than error correction at the customer.
Telecommunications
Technical support and customer service at volume, with problem management that removes recurring causes rather than counting tickets.
Energy and utilities
Continuous security monitoring including operational technology, built for the reporting deadlines of the NIS2 implementation.
Healthcare
Patient administration and scheduling in an administrative setting, with data protection for special categories of personal data.
Technology and software
Engineering pods, quality engineering and support that work as an extension of the product team and stay long enough to be accountable.
Professional services
Knowledge process work and back office for firms and consultancies, with the confidentiality and precision the environment requires.
Public sector
Citizen service and case handling with documented governance and a data position that meets public sector requirements.
Real estate
Property administration, tenant service and documentation with clean integration into your management systems.
Chemicals and pharmaceuticals
Regulatory documentation and back office for a demanding supervised environment, precise and fully auditable.
Regulation as a service, not a footnote
German outsourcing buyers face a distinctive stack: the GDPR with the Federal Data Protection Act on top, the AI Act, DORA and the German NIS2 implementation, the supply chain due diligence act reaching into supplier relationships, accessibility for consumer-facing services and, for financial institutions, the BaFin outsourcing regime. We speak to it precisely. And almost no provider says anything useful about co-determination, though almost every larger outsourcing decision involves the works council.
Germany, Austria and Switzerland
The written business standard is uniform across the three countries. What differs is the law. Austria is in the Union, so our EU perimeter argument holds unchanged. Switzerland sits outside, and we handle its data protection and FINMA expectations on their own terms rather than as a GDPR footnote.
Careers at Corpshore
Remote-first: commercial and management roles work location-independently across Germany, plus German-language delivery roles in Poland, Türkiye, Egypt and Uzbekistan and remote AI data roles across the EU. The base location is in the first line of every posting.
Let us talk about what you need.
Tell us which function you want to outsource, in which languages and at what scale. You get a substantive answer rather than a brochure.
We answer every enquiry within six hours.