Pricing and models
Five engagement models.
Which model fits depends on volume, variability and the degree of control you need. Most larger engagements end up hybrid.
Dedicated team
Mechanics
You pay for a team assigned to you. Capacity and cost are predictable, expertise grows over time.
What it suits
Stable, ongoing volume. Less suited to highly variable demand.
Managed service
Mechanics
Payment against agreed service levels with defined surge capacity, triggered by volume thresholds rather than a phone call in a crisis.
What it suits
Variable volume and campaign windows. Less suited if you want to retain detailed control.
Output-based
Mechanics
Payment per output with quality gates. You pay for throughput, not for time.
What it suits
Clearly measurable, unit-based processes. Less suited to judgement-intensive work without a clean metric.
Staff augmentation
Mechanics
Individual specialists as an extension of your team, under your control and processes.
What it suits
Targeted capacity or capability gaps. Less suited if you want to hand over outcome accountability.
Hybrid
Mechanics
A combination of the models, tailored to the specific need.
What it suits
Most larger engagements, which combine several demand profiles over time.
Let us talk about what you need.
Tell us which function you want to outsource, in which languages and at what scale. You get a substantive answer rather than a brochure.
We answer every enquiry within six hours.