Careers
Careers FAQ
- Are all roles in Germany?
- No. Commercial roles are in Germany, German-language delivery roles in Poland, Türkiye, Egypt and Uzbekistan, AI data roles remote in the EU. The location is in the first line of every posting.
- Are Poland delivery roles paid in euros?
- Roles at the delivery locations are stated in local currency with the basis named, because converting into euros against local living costs would be misleading.
- What is the language premium?
- German capability at the delivery locations is paid through a premium built into the base band, not promised later.
- Can I work remotely?
- The work model depends on the role and is stated on each posting. Commercial roles are usually remote in Germany, AI data roles remote in the EU, delivery roles frequently hybrid.
- What level of German is expected?
- Depending on the role, B2 to C2. The exact level is in the posting. We use native-speaking analysts to assess German-language work.
- What documents do I need?
- A CV is required, and a short cover letter for role applications. You may attach further documents such as references, but you do not have to.
- What data do you not collect?
- The application form does not collect a photograph, date of birth, marital status, nationality or family status.
- How quickly will I hear back?
- We answer every enquiry within six hours and give you a clear decision timeframe during the process.
- How many interviews are there?
- Usually one to two, depending on the role. We state the number and who is involved in advance.
- Can I apply speculatively?
- Yes. Through the talent pool you leave your profile and we get in touch when something fits.
- Is there progression?
- Yes. The career-paths explorer shows the tracks from entry into leadership, quality, IT and AI, including lateral moves.
- Is my application processed securely?
- Yes. Your documents are processed under the applicant privacy notice, server-side, with a clear purpose limitation.
- In which language does the process run?
- In German for German-language roles, with English where the account or team requires it.
- Do you offer contracts or employment?
- That depends on the role and location and is stated in the posting. At several locations you can choose between employment and B2B.
- What does onboarding look like?
- Paid onboarding with product, process and system training, followed by a calibration phase with close quality support.
- Can I switch tracks?
- Yes. Moves from customer service into quality assurance or from support into IT delivery, for example, are explicitly supported.
- Do I need to live in Germany?
- For commercial roles yes, within Germany. Delivery roles are at the respective location, and AI data roles require residence in the EU.
- Which languages are in demand?
- German throughout, plus English, Polish, Turkish, Czech, Russian and others depending on the account.
- How large are the teams?
- From small dedicated teams to larger clusters with their own quality assurance, workforce management and operations leadership.
- Who do I contact with questions?
- Through the proposal or contact routes on this website. We respond within six hours.
Let us talk about what you need.
Tell us which function you want to outsource, in which languages and at what scale. You get a substantive answer rather than a brochure.
We answer every enquiry within six hours.